1. Resource Center
  2. Monitoring & Supervision

Monitoring Members Entering and Exiting Programs


Standard procedures for monitoring consumers help organizations identify who is present in programming and allow employees and volunteers to document when and with whom consumers exit programming. Such procedures allow employees to quickly identify any participants who may be missing and decrease opportunities for participants to be left unsupervised.


WWFY Guidelines for monitoring participant entry/exit from facilities or programming include:

  • Participants must check in with the front desk, or with the employee/volunteer they are meeting at the facility or program.
  • Each Program Manager will have a procedure for signing members in and out of each program.
  • When possible, the Program Director will ensure there is a single point of entry for the Program.
  • If there is more than one entrance or exit, the Program Director will be responsible for ensuring the other points of entry are monitored.
  • Program Directors or their designee will utilize headcounts or conduct attendance checks to ensure continuous awareness of which members are in programming.
  • Each Program Director will be responsible for maintaining written or electronic documentation of attendance in programming.
  • At the end of each program, the Program Director or Instructor is responsible for ensuring the child is picked up by the parent or their designee.